Patient Reviews

Avenue D Family Dental Reviews

4401 Avenue D, Brooklyn, NY 11203

4.6 / 5

based upon 1024 reviews.

5 / 5

based upon 4 reviews.

Posted On: 11/13/2024 Great costumer service. Demario P

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Posted On: 11/13/2024 Dr. Lam was great Charlette G

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Posted On: 11/13/2024 Incredibly friendly and very helpful staff. Never have been a huge fan of the dentist in general but Avenue D Family Dental made me feel quite comfortable Gabriel B

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Posted On: 11/12/2024 Very nice staff. Attentive and friendly. Had a great consult with the doctor who gave helpful suggestions! ☺️ Ronnell K

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Posted On: 11/12/2024 great help Rome

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Posted On: 11/11/2024 Sueann L

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Posted On: 11/11/2024 Great experience Kareen C

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Posted On: 11/08/2024 Sashy was extremely helpful!! We have had to make several appointments. Dr Held as always was helpful and professional.
. Nicholine C

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Posted On: 11/08/2024 Christian J

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Posted On: 11/08/2024 Everyone was helpful from the dentist to the hygienist. Keno P

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Posted On: 11/06/2024 I was very shocked by the treatment I received yesterday during my visit. Hector, the patient care coordinator, (hispanic light brown skin and a bit husky) he comes into the room to see you first off. I want you to know who he is because he lacks professionalism and patient care skills. Hence, the reason for a detailed description. He also has a spanish accent. Hector was very rude and short with me regarding my pain and situation of a fractured tooth. I was having pain in the lower right molar for the past week. I came into this office back in August to have a tooth pulled in which I agreed to a $2500 payment plan to extract the tooth and insert a bone graph. When I was in the chair yesterday, I expressed to him how much pain I was in and the fact that I didn't sleep the night before. Hector also saw the pain in my face by the way he was looking at me. I kept expressing my level of discomfort. I saw an endontist who said that he wouldn't suggest retreating the tooth but suggested I should return to my dental office for treatment. Hector said 'well there is nothing we can do it's $2500 dollars to pull the tooth and do bone graph'. I said well I am currently paying out of pocket for the tooth that was extracted back in August, he said yes you have $1500 left. I then said I cannot give you another $2500 today, is there anything you can do to at least help me out of this pain today, because I called my insurance prior to coming in an they said you should be able to do something temporary and they will cover this visit today. He said no that's the only thing I can do, and I cannot do anything unless you give the payment today. I got up out of the chair very disappointed because he was so dismissive and mean. It was very saddening to me as a black woman. The reason I say this is because I was wondering if I were white or spanish would I have received the same treatment? I spoke to the front desk and Virginia said wow that was fast, I said well he wouldnt do anything, he didn't even look in my mouth. I said my union expressed for me to use their supplemental dental plan as well which will help with some of the cost. I was told they do not take healthplex through carerington. I left the office and was then referred to another dentist by a friend and he saw me immediately after I left Avenue Dental, he treated the tooth to get me out of pain and put me on an antibiotic to manage the infection. I would rather drive 25 minutes to this dentist rather than go to the dental office two minutes away from my home. The dentists level of care was amazing, he was respectful, he saw I was in pain and he helped me. My insurance paid for the visit. This level of care is what was lacking from Avenue D dental. I no longer have trust in them. I am a city employee with insurance there was no need to be treated like I did not matter. I will not return to this office and I want future patients to be cognizant of the fact this is not the same Dental Office that was run by Dr Rosen back in the day. Dr Held would have never treated me the way I was treated on that day. They do not appear to take pride in the patients anymore. Appears to be money motivated.
'caveat emptor' Let the buyer beware! Shayla H

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Posted On: 11/05/2024 Winsley P

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Posted On: 11/04/2024 Khadijah S

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Posted On: 11/01/2024 Evans M

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Posted On: 10/30/2024 I love love love Dr Lam. He is the most patient, kind and sweetest doctor ever. He takes time to make sure I was comfortable and ask me all the time if I was okay. Dr Lam is the dentist I always want and will always recommend Vanessa D

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Posted On: 10/30/2024 The people were very nice and friendly, would definitely be back Mekhi C

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Posted On: 10/30/2024 David J

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Posted On: 10/29/2024 The best Dental Practice in Brooklyn.
Friendly and Attentive Staff.
They truly care about their patients. Rashell H

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Posted On: 10/29/2024 Great office ! Let’s go Yankees !!! Amos S

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Posted On: 10/29/2024 Yanni J

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Posted On: 10/28/2024 Fashalee G

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Posted On: 10/28/2024 This office was great and very helpful T R

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Posted On: 10/28/2024 Excellent customer service Escobar C

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Posted On: 10/24/2024 The service was great front desk was good and respectful STAY TUNED K

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Posted On: 10/24/2024 Great experience. Very friendly staff, clean environment, quick service!! Mia P

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Posted On: 10/24/2024 Doctor K was simply awesome!! I am really afraid of needles but I did not feel nothing when she numb me! Nice personality! I would definitely love to have her all the time! Shanika F

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Posted On: 10/24/2024 Arnel M

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Posted On: 10/23/2024 The visit was good, very nice people and staff DJ N

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Posted On: 10/23/2024 The visit today was satisfying. The staff was professional and has good communication. The atmosphere was overall a nice office, warm and welcoming. Great service. COLIN B

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Posted On: 10/23/2024 Had a great experience with each dentist thus far. So far, Dr. Lam and Beverly have made the experience a comfortable one and made sure I understood exactly what was going on. Waxx P

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