Patient Reviews

Avenue D Family Dental Reviews

4401 Avenue D, Brooklyn, NY 11203

4.6 / 5

based upon 1026 reviews.

5 / 5

based upon 4 reviews.

Posted On: 12/09/2024 Everything about this place is such a let down.

1. I’ve been waiting to get fillings since June 2024 it is now December and they have rescheduled me three times now. Today they send a text one day before my appointment (after I already confirmed) telling me they had to cancel and won’t be able to reschedule me at all. No explanation as to why I specifically was cut over anyone else.

2. I was told I’d be called back about the issue & they never did. Just said that to get me off the phone.

3. Upon my first visit I came in to request a filling and they tell me before anything else I need Invisalign because my teeth aren’t straight so it’s all a money grab they don’t care about their patients. Maybe a blessing because I was told my insurance (Healthfirst) covers this dentist but according to another review listed here it doesn’t and they were slapped with a $2k bill. I found a new dentist because nothing about this business is ethical. Amanda C

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Posted On: 12/09/2024 Khalil B

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Posted On: 12/05/2024 Staff is amazing Jay B

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Posted On: 12/05/2024 Dr. T aka Dr. Ross made me home comfortable even though I’m afraid of dentists. Very warm welcoming and great at his craft! Front Desk Sashy and Manager Virginia were awesome! Chak C

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Posted On: 12/05/2024 Mike A

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Posted On: 12/04/2024 YACINE S

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Posted On: 12/02/2024 Dr.Held and Mrs. Beverley have such a hospitable vibe. My time here was made easier because of them! Raynique G

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Posted On: 11/27/2024 Amanda G

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Posted On: 11/27/2024 Moesha B

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Posted On: 11/27/2024 It was great! Thank you! Malik S

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Posted On: 11/27/2024 Today 11/27/2024 i had a cleaning done by the most gentle hygienist (can't remember her name) she took her time and explained everything to me, making sure I understood. It started at the front desk, receptionist , very welcoming and helpful, technicians , amazing, and to top it , seeing Beverly still there after so many years. Was a great experience. Keep up the good work Family Dental 🙌🙌 Lisa G

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Posted On: 11/27/2024 Great experience staff was good Kelile R

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Posted On: 11/27/2024 Princess M

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Posted On: 11/26/2024 The Receptionist Christina was very nice and helpful to me. Marrio K

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Posted On: 11/26/2024 The cleaning was very good. The staff was beyond friendly and I will return in 6 months. Russellville W

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Posted On: 11/22/2024 Fast and efficient, great customer service. BlueRaven

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Posted On: 11/22/2024 Very satisfied with the services. If all is well with my insurance, I will be returning for my six month check up. Thank you! Shaneka S

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Posted On: 11/22/2024 Dr. HELD &Beverley is amazing been seeing him for years would definitely recommend to others Wilbert H

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Posted On: 11/21/2024 I have been a loyal patient at this facility for years and was once happy with their services. However, I have now decided to go elsewhere due to the business practices of the new care coordinator, whom I believe is named Hector. While the rest of the staff is fine, the care coordinator seems to be more focused on money than patient care. He made no effort to help me reduce my costs. A few months ago, I had to pay $3,500 for a procedure, and just yesterday, he asked me to pay $2,500 for another one. Although I should have done more research, I trusted them due to our long-standing relationship. The coordinator failed to inform me that, due to recent changes in coverage, this dentist is now out of my network, meaning the procedure would cost a third of the price at an in-network provider. Proper patient care and customer service should include sharing such information, at least if you genuinely care about your patients and customers. Unfortunately, this office may lose patients because of Hector.. Be cautious of his business practices—he seems to care more about money than your well-being. Daniel B

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Posted On: 11/21/2024 Yi Yi provided great service and very nice. She is very approachable to and speak to. Danny L

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Posted On: 11/21/2024 The receptionists Sashy and christina was such great help Kristopher B

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Posted On: 11/21/2024 This dentist is so nice and I would like to recommend them to my friends and family. Judith B

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Posted On: 11/21/2024 The best dentist ever, friendly, helpful, understanding, different language and much more will 100%recommend and with no regrets Jacqueline L

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Posted On: 11/21/2024 Javal H

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Posted On: 11/20/2024 Extremely quick and professional service! Peace O

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Posted On: 11/19/2024 Great office and lovely, easy going, super nice staff. I'm super scared and anxious when I go to the dentist. But the staff there definitely helped make my visit easier. Dr. K, Mr. Kenny, the dental assistants and the front desk staff thanks so much. See you all in 6 months ☺️ Natalia

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Posted On: 11/19/2024 Great team !! Dr. K is amazing Jessica L

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Posted On: 11/19/2024 FRANTZ P

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Posted On: 11/19/2024 Crystalie B

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Posted On: 11/18/2024 The staff is very lovely Clive P

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